Let’s sit down AND TALK WITH KIM

TODAY WE TALK TO KIM. KIM HAS BEEN AN ACTIVE PART OF THE BRAND COMPANIONS SINCE 2010 AND NOW WORKS AS A CREATIVE DIRECTOR AT DFROST. HERE SHE CREATES STORIES AROUND PEOPLE, BRANDS AND PRODUCTS, TURNING OUR CLIENTS’ POS INTO AN UNFORGETTABLE EXPERIENCE. HER PASSION FOR DESIGNING AND DEVELOPING AESTHETIC BRAND WORLDS IS REFLECTED IN HER WORK, WHERE SHE RETHINKS SPACES AND BRINGS BRANDS’ VALUES AND ATTITUDES TO LIFE. HER WORK RANGES FROM VISUAL COMMUNICATION AND DISPLAY DESIGN TO BRAND SPACES AND COMMUNITY ACTIVATIONS. THE EXCELLENCE OF HER INNOVATIVE AND CREATIVE WORK RESULTS FROM HER MANY YEARS OF EXPERIENCE AND EXCELLENT UNDERSTANDING OF DEVELOPMENT AND PRODUCTION, AS WELL AS HER CREATIVE DEDICATION AND DEEP UNDERSTANDING OF EXCEPTIONAL DESIGN.
HEY KIM, NICE OF YOU TO TAKE THE TIME TODAY TO TALK TO US ABOUT YOUR TIME AT DFROST. CAN YOU BRIEFLY INTRODUCE YOURSELF AND TELL US HOW YOU GOT TO YOUR POSITION AS CREATIVE DIRECTOR AT DFROST?

Of course. Somehow everything just fell into place.  I was already working for DFROST as a student while I was studying architecture at the University of Stuttgart. My main task at the time was to develop floor plans, optimisation and merchandising concepts for car dealerships. That’s how it all started … it feels like it was only yesterday – how quickly 14 years can pass. And now I’m Creative Director.

YOU JOINED DFROST IN 2010 AS A WORKING STUDENT AND HAVE HAD AN IMPRESSIVE CAREER. CAN YOU GIVE US A BRIEF OVERVIEW OF YOUR CAREER DEVELOPMENT AT DFROST?

As I said, I started at DFROST as a working student. After graduating, I wasn’t sure what career path I wanted to take. That’s why I did a “trial period” in project management at DFROST and realised that I particularly enjoy developing 2D concepts for spatial implementation. I was also fascinated by the organisational and structural aspects. The opportunity to bring concepts and visions to life, the choice of materials – all that really excited me.

IN THE MEANTIME, YOU WERE ALSO TEAM COORDINATOR. WHAT TASKS DID YOU TAKE ON WITHIN THE TEAM?

As team coordinator, I was responsible for the project management team. This included internal tasks, meetings with managers and project leaders about ongoing projects, customer communication and coordination, and budgeting.

AND HOW DID YOU END UP AT THE CREATIVE DEPARTMENT?

At that time I was mainly involved in organisational and project management tasks, which did not challenge me creatively. I wanted to develop more in that direction and was able to move into the creative department relatively quickly. As a design manager, I was responsible for implementing concepts and visions, which I really enjoyed as I was now working on the conceptual side of the projects. During this time I was able to develop my skills as a retail architect and learn a lot from the then Creative Director.

DO YOU THINK YOUR EXPERIENCE IN PROJECT MANAGEMENT AND AS A DESIGN MANAGER HAS HELPED YOU IN YOUR CURRENT ROLE AS CREATIVE DIRECTOR?

Yes, I’m sure it did. I know both sides of a project and what it takes to deliver excellent work. I understand the client’s needs and expectations. When I took on the role of Creative Director, I wanted to take on these challenges and also get more involved in coordinating the team.

WHAT DOES A TYPICAL WORKING DAY LOOK LIKE FOR YOU IN YOUR ROLE AS CREATIVE DIRECTOR AT DFROST?

My day starts early with checking emails and adjusting resource planning. At 9am we have a creative meeting where we discuss the day’s tasks and possible challenges. The rest of the day is spent developing ideas, mood boards and concepts. But meetings, both internal and external, are also part of my working day.

WHAT ARE YOUR MAIN TASKS AND RESPONSIBILITIES AS CREATIVE DIRECTOR?

As Creative Director, my main role is to structure and manage creative projects. This includes managing the team, contributing my own ideas and designing and developing the concepts. I provide feedback to the team and ensure that our projects are on track and meet our high standards of excellence. Another important part of my job is recognising and managing team dynamics. It is important to understand and motivate the team to create a productive and harmonious working environment. My role also involves many organisational tasks. This includes managing people and resources, planning and creating roadmaps, timelines and cost plans within the creative department. These organisational activities are essential to ensure that projects run efficiently and within the given budget and timeframe.

CAN YOU TELL US ABOUT A PARTICULARLY EXCITING PROJECT THAT YOU ARE WORKING ON AT THE MOMENT?

I’m currently working on a workshop for a major client, which is an exciting challenge for me. This workshop is not part of my daily work and gives me room to grow. I learn something new every day, especially in the didactic area, such as developing arcs of suspense, flowcharts and processes. As the project is strategic, it requires intensive strategic planning, which is particularly challenging as my focus is usually on 3D projects.

IS THERE A PROJECT OR BRAND PRESENTATION THAT YOU ARE PARTICULARLY PROUD OF?

Oh, there are many that I’ve learned a lot from. However, I would say that it was mainly projects where the client put a lot of trust in us. My favourites so far are definitely the Neubau stand, the Recup stand and the Dr. Martens pop-up event. In all cases, the collaboration and the whole project was super exciting and educational.

HOW WOULD YOU DESCRIBE THE CULTURE AT DFROST AND HOW DOES IT CONTRIBUTE TO THE SUCCESS OF THE WHOLE TEAM? WE CALL OUR TEAM BRAND COMPANIONS. WHAT MAKES US SPECIAL AS A TEAM?

DFROST has an open and innovative culture. Every employee has the opportunity to contribute their ideas and actively participate. This openness creates an environment where new and unconventional ideas can emerge. The strong team spirit results from shared values and mutual support, which creates a harmonious and productive working environment. What makes us special as a team is our ability to grow together through challenges and bring our clients’ visions to life. The combination of individual strengths, shared values and an open, supportive culture makes DFROST a unique place to work.

YOU’VE BEEN WORKING AT DFROST FOR 14 YEARS. WHAT ARE THE BENEFITS OF DFROST FOR POTENTIAL NEW EMPLOYEES?

You learn an incredible amount. The tasks, international customers and excellent projects are very varied, so you rarely get bored. In fact, every new employee is actively involved in customer projects from the very beginning and is allowed to make an active contribution. The appreciation within the team, the team spirit and the flat hierarchies also make DFROST a great employer in my opinion.

WHAT DEVELOPMENT AND TRAINING OPPORTUNITIES DOES DFROST OFFER AS PART OF YOUR CREATIVE WORK?

We regularly attend design fairs as a team, such as Milan Design Week, Dutch Design Week and the Biennale Architettura in Venice. In the office we have an extensive collection of books on design, visual merchandising and all things design and retail. We also subscribe to trade magazines to keep up to date. We also encourage our staff to take part in training courses on new programmes or topics such as AI in design. Every employee is able to express their personal aspirations in order to promote the continuous development of each individual.

WHAT KIND OF SKILLS AND KNOWLEDGE HAVE YOU BEEN ABLE TO DEVELOP DURING YOUR TIME AT DFROST AND HOW HAVE THEY HELPED YOU IN YOUR CAREER SO FAR?

I have definitely learnt to step out of my comfort zone and go beyond my own comfort zone. Over the past 14 years I have learnt to stay curious, to be open to new things and to change my perspective.

YOU KEEP THE ULTIMATE LINK LIST OF PAGES FROM MAGAZINES, BLOGS, ETC. TO GET INSPIRATION. WHERE ELSE DO YOU FIND INSPIRATION AND HOW DOES THAT INFLUENCE YOUR WORK AT DFROST?

I am inspired by many everyday things. I try to go through the world and my everyday life with open eyes and look up from time to time. Design fairs always offer fascinating insights into new trends, be it in colours, materials or designs, which I can then use in my work. And of course I love books – they have been my source of inspiration ever since I was a student.

YOU ENJOY WORKING IN 3D AND LIKE THREE-DIMENSIONAL PROJECTS. CAN YOU TELL US MORE ABOUT WHAT FASCINATES YOU ABOUT THESE DISCIPLINES?

What fascinates me is the ability to immediately develop a three-dimensional vision from just a few moods or texts and make it visible to people with little imagination. For me, 3D drawing is almost like a meditation in which I can create proportions, relationships between elements and the combination of geometry with materials and colours. This combination of technique and creativity allows me to create complex and aesthetic spatial worlds.

AS YOU’VE BEEN WITH BRAND COMPANIONS SINCE 2010, YOU’VE CERTAINLY EXPERIENCED A LOT WITH DFROST. WHAT HAS BEEN YOUR HIGHLIGHT SO FAR?

There are many moments. Above all I remember the various team trips. Istanbul, Lisbon and the Gorge of Hell in Mallorca are definitely among my personal highlights.

Do you fit in our team? Let’s get in touch.